Find what you're looking for.

Recording Library makes recordings available through Cradle to Grave. This allows you to easily find your recording files and access specific information you want from the recordings.

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Save some space.

Recording Library compresses all your recordings to save space on your hard drive and gives you the ability to encrypt your recordings for security and compliance purposes.

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Share the noise.

Cradle to Grave provides you with the option to filter by recorded calls, email and download files, generate an external listen link, add and view notes, create recording snippets to send, and change the playback speed of the recordings.

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Check and view progress.

Recording Library also provides quality management through scorecards, which are a great way to evaluate the performance of users or groups based on the recording. You have three question options when developing your scorecards: yes or no, 1–10 ratings, and free form questions.

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See who's talking.

You can also see who’s being recorded, which ports are in use, and whether or not you’re out of ports with Recording Library’s feature, Recording Monitor. This feature is supported on VRTX, Mitel’s Route Point, and Cisco’s Built-In Bridge.

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See for yourself.

Whether you're a reseller, an end user, or just a little curious, the Chronicall suite has something to fulfill your business needs.

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