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Realtime Demonstration
Checked with version: ​3.10.1

In this video, you will be guided through Realtime, an add-on module to Chronicall that gives you the ability to monitor your agents in the moment.
You will learn how you can monitor your agents in detailed real-time with three views: Agent Timeline, Group Timeline, and Wallboards. See how Realtime
can accurately produce reports when agents and groups are on DND, Idle Time, Ready Time, and more.
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< vrtx recording library

Agent dashboards >

Chronicall Overview

1. General Overview
2. Standard Reports
​3. Custom Reports
4. VRTX Recording Library
5. Realtime
6. Agent Dashboards