Realtime Demonstration
Checked with version: 3.10.1
In this video, you will be guided through Realtime, an add-on module to Chronicall that gives you the ability to monitor your agents in the moment.
You will learn how you can monitor your agents in detailed real-time with three views: Agent Timeline, Group Timeline, and Wallboards. See how Realtime
can accurately produce reports when agents and groups are on DND, Idle Time, Ready Time, and more.
You will learn how you can monitor your agents in detailed real-time with three views: Agent Timeline, Group Timeline, and Wallboards. See how Realtime
can accurately produce reports when agents and groups are on DND, Idle Time, Ready Time, and more.
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Chronicall Overview |