Agent Dashboard Customization ProServices
Scope of Work
As the purchased software includes Professional Services for Agent Dashboard Customization, Xima has committed to provide deployment services outlined in this scope of work. The limit of Agent Dashboard features (busy codes, account codes, dashboard values, etc) to be built will be outlined in the invoice purchased. We will not be providing additional quantities of each without additional professional service costs. Unless purchased separately, personalized training for the agent dashboard features (i.e., XPS-TRAIN01) is not included in this project. However, any customer within our support contract may attend group training sessions detailed below at no additional cost.
Responsibility of the Partner/Customer